Terms and Conditions

Welcome to Nelson.bot, a service provided by Nicholas Hurd (dba Nelson.bot). By accessing or using our website and services, you agree to be bound by the following terms and conditions. If you do not agree with any part of these terms, please refrain from using our services.

1. Service Description
1.1. Nelson.bot provides website and telephone call answering services through the use of bots designed and trained on each customer’s information.
1.2. The bots are customized to answer visitors’ questions based on the information provided by our customers.

2. Subscription and Fees
2.1. Nelson.bot offers its services on a subscription basis, with monthly or annual fees.
2.2. The subscription fees are non-refundable and must be paid in advance.
2.3. We reserve the right to change our subscription fees at any time. Any changes will be communicated to our customers in advance.

3. Refund Policy
3.1. Nelson.bot does not offer refunds for any subscription fees paid.
3.2. Customers are responsible for ensuring that our services meet their requirements before subscribing.

4. Contract Duration
4.1. Nelson.bot does not require long-term contracts. Customers may cancel their subscription at any time.
4.2. Cancellations must be made in writing via email to support@nelson.bot.
4.3. Upon cancellation, customers will continue to have access to our services until the end of their current billing period.

5. Customer Responsibilities
5.1. Customers are responsible for providing accurate and up-to-date information to train the bots.
5.2. Customers must ensure that the information provided does not infringe upon any third-party rights or violate any applicable laws.
5.3. Customers are solely responsible for the content and accuracy of the information provided to Nelson.bot.

6. Intellectual Property
6.1. Nicholas Hurd (dba Nelson.bot) retains all intellectual property rights related to the Nelson.bot website, services, and technology.
6.2. Customers are granted a non-exclusive, non-transferable license to use our services for the duration of their subscription.

7. Limitation of Liability
7.1. Nelson.bot strives to provide accurate and reliable services. However, we do not guarantee the completeness, accuracy, or reliability of the information provided by the bots.
7.2. Nelson.bot shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use of our services.

8. Indemnification
8.1. Customers agree to indemnify and hold Nicholas Hurd (dba Nelson.bot) harmless from any claims, damages, or expenses arising from their use of our services or violation of these terms and conditions.

9. Termination
9.1. Nelson.bot reserves the right to terminate or suspend a customer’s access to our services at any time, without prior notice, for any reason, including but not limited to breach of these terms and conditions.

10. Governing Law
10.1. These terms and conditions shall be governed by and construed in accordance with the laws of the state of Hawaii – United States.
11. Amendments
11.1. Nelson.bot reserves the right to amend these terms and conditions at any time.
11.2. Any amendments will be effective immediately upon posting on the Nelson.bot website.

By using Nelson.bot’s services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. If you have any questions or concerns, please contact us at support@nelson.bot.

Last updated: July 6, 2024

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